Lottery Inside Sales Team Manager

Job family
General summary

This is a supervisory inside sales position with the Missouri Lottery responsible for coordinating the operations of a unit involved in the promotion of Missouri Lottery products to established retail account holders.  Employees in this class are accountable for providing sales tools, analyzing team member sales trends and goals, communicating expectations, identifying training needs, and developing training exercises. Employee supervision includes recruitment, selection, hiring, training, work planning, assignments, performance assessment, coaching, and progressive discipline. At this level, employees may perform the full range of activities of the work overseen and ensure activities are performed according to procedures, policies, regulations, and goals.

Knowledge, skills & abilities

In addition to those identified in the previous levels: Knowledge of the principles and techniques of effective supervision and training.  Ability to supervise, train, and evaluate the work of assigned staff and coordinate sales and marketing efforts within assigned area of responsibility.

Typical qualifications

2-5 years of relevant experience. (Substitutions may be allowed.)

Pay grade