Lottery Inside Sales Specialist

Job family
General summary

This is an inside sales position with the Missouri Lottery accountable for work involving the promotion of Missouri Lottery products to established retail accounts holders within an assigned territory.  Places telephone calls to assigned retailers to ensure an adequate supply of lottery products is available at each of the Lottery selling locations, and to promote products and conduct market surveys. Employees in this class are accountable for establishing and maintaining effective relationships with retailers to promote the sale of Missouri Lottery products.  Analyzes retailers’ sales trends and inventory, recommends and maintains appropriate product inventory and variety, and identifies strategies to optimize sales and improve inventory management. May train and mentor other Inside Sales Specialists.

Knowledge, skills & abilities

In addition to those identified in the previous level: Knowledge of Missouri Lottery policies, procedures, and operations; statutes and regulations applicable to the sales/redemption of lottery products; and sales and marketing techniques. Ability to train, coach, and mentor other team members, and to provide training and assistance to retailers and their employees.

Typical qualifications

High School diploma or equivalent and 1-3 years of relevant experience. (Substitutions may be allowed.)

Pay grade