Systems Administration Technician

General summary

This is a first-level position accountable for working within the framework of established system administration and operating systems policies and procedures. Participates in gathering system requirements and performs technical writing at the lower end of scope and complexity. Creates lower level systems documentation. Undertakes work at the lower level of risk and complexity. Racks and stacks servers and storage. Participates in the installation of servers. Installs patches on server operating systems and agency specific applications. Conducts backups and recoveries and participates in the annual disaster recovery test.

Knowledge, skills & abilities

Knowledge of operating systems and applications. Knowledge of cybersecurity issues and preventative methods. Ability to troubleshoot hardware and software. Ability to research, collect, and analyze network performance.

Typical qualifications

Associate degree and 0-2 years of IT experience. (Substitutions may be allowed.)

Pay grade