Quality Control Manager

General summary

This is a managerial position accountable for managing the development, enhancement, and maintenance of complex quality assurance and testing systems for assigned organizational areas. Accountable for a quality assurance/control testing team. Manages vendor relations for complex quality assurance, control, and testing applications. Responsible for assisting the Chief Information Officer (CIO) or other directors or managers with strategic planning and direction.

Knowledge, skills & abilities

In addition to those identified in the previous levels: Skill in communicating in a clear and concise manner explaining technical issues in easy to understand terms. Skill in team building and managing teams. Ability to collaborate with other professional staff.

Typical qualifications

Bachelor’s degree and 7-10 years of IT experience with emphasis in quality assurance, control, and testing. (Substitutions may be allowed.)

Pay grade