This is a managerial position responsible for overseeing a quality improvement program or programs. This position establishes facility quality procedures, standards, and specifications; assesses client needs and ensures they are met; and supervises quality improvement professionals. Employee supervision includes hire recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline.
In addition to those identified in the previous level: Ability to develop, plan, and implement a quality improvement program; supervise and coordinate the work of staff; and design, evaluate, and monitor strategies for the delivery of programs and individualized services.
Master’s degree, 4 or more years of relevant experience, including 1 - 2 years of supervisory experience. (Substitutions may be allowed.)