Quality Improvement Manager

Job family
General summary

This is a managerial position responsible for overseeing a quality improvement program or programs.  This position establishes facility quality procedures, standards, and specifications; assesses client needs and ensures they are met; and supervises quality improvement professionals.  Employee supervision includes hire recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline.  

Knowledge, skills & abilities

In addition to those identified in the previous level:  Ability to develop, plan, and implement a quality improvement program; supervise and coordinate the work of staff; and design, evaluate, and monitor strategies for the delivery of programs and individualized services.

Typical qualifications

Master’s degree, 4 or more years of relevant experience, including 1 - 2 years of supervisory experience. (Substitutions may be allowed.) 

Pay grade