Program Assistant

General summary

This is a first-level professional position accountable for assisting a program coordinator, program manager, or other administrative superior in the ongoing direction of an agency program or operation or performing administrative research, analysis, and/or evaluation in support of an agency program or operation. At this level, employees analyze and review efficiency of workflows and processes, and make recommendations for changes or improvements.

Knowledge, skills & abilities

Knowledge of the program or operational area to include where to find research data and how to conduct appropriate analysis. Ability to analyze and review workflows and processes, and prepare findings and make recommendations.

Typical qualifications

Bachelor’s degree and 0-2 years of relevant experience. (Substitutions may be allowed.)

Pay grade