Professional position accountable for developing case plans and performing case management activities for all offender risk types requiring field observation and contact through scheduled and unscheduled visits at their home or place of employment; imposing sanctions and using incentives for improper/proper behavior and compliance; and relationship building with people involved in the offender’s life. May include arresting, detaining, searching, handcuffing, and transporting. At this level, employees assess offenders’ risk to re-offend, their criminal risk factors, and/or social support needs; coordinate the development of a case plan; and recommend services/treatments, implement case plans, and work with offenders to change their behavior. To implement a case plan, employees at this level require the ability to build relationships with resources in the community.
In addition to those identified in the previous levels: Knowledge of methods used to obtain reliable social and personal information and develop case histories. Ability to conduct interviews with hostile or reluctant individuals. Ability to implement plans of supervision with the client/offender. Ability to initiate and maintain contact with victims of crime, the Parole Board, employers, social agencies, the courts, and the general public. Ability to assess personal safety risks and to utilize existing safety policies and procedures in the performance of duties.
Bachelor’s degree. (Substitutions may be allowed.)