Second-level vocational position that may supervise lower-level staff and/or perform limited case management activities for offenders requiring contact through phone, mail, or occasionally in-person. Employees monitor, evaluate, and document offender progress, behavior, and compliance and may collect urine samples to monitor drug or alcohol consumption. Employee supervision includes hire recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline. Supervision at this level also requires the knowledge and skills to perform the work overseen. At this level, employees perform work under the general guidance and advice from a more experienced colleague or supervisor and use knowledge and experience to make decisions requiring analysis and judgment.
In addition to those identified in the previous level: Knowledge of individual and group behavior. Ability to respond effectively during emergency situations. Ability to understand, extract, summarize, and report offender’s legal case history. Ability to prioritize and coordinate high volume workload. Ability to assign and evaluate work of staff.
High School diploma or equivalent and 1-2 years of relevant experience. (Substitutions may be allowed.)