Network operations roles at this level are accountable for operating high volume print equipment producing secure items such as letters, checks, W-2 forms, and vehicle titles. Employees participate in training to gain knowledge of procedure, processes and computer equipment/peripherals. Communicates with customers by phone and e-mail while tracking and monitoring systems to ensure continuous operation of information technology systems and services.
Knowledge and understanding of office automation and office systems operating environments. Ability to learn technical aspects of information technology systems. Ability to follow technical instructions.
High School diploma or equivalent and 0-3 years of relevant experience. (Substitutions may be allowed.)