This is a manager position responsible for the management of risk/claims professionals. At this level, employees are responsible for claims within their designated area and have the authority to grant final approval on payments up to a designated amount. Employees may represent an area of knowledge (e.g. loss control) and provide functional expertise related to policy, procedures, etc. Employee supervision includes hire recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline. In addition, this incumbents will be expected to have the knowledge and skills to perform and review the work overseen.
In addition to those identified at the previous levels: Knowledge of the principles and practices of effective administration. Ability to manage staff resources.
Bachelor’s degree, 5-7 years of experience, and 2-4 years of supervisory experience. (Substitutions may be allowed.)