Capitol Police Communications

Description

Jobs in this family provide the vital communications link between the public, Capitol Police, and other law enforcement in the state. Work is accomplished using telephones, computers, and printed and automated resources via a statewide communication network. 

Typical functions

The functions within this job family may include the following:

  • Operate a multi-channel, two-way radio system.
  • Maintain log of officer activities and movements.
  • Answer telephone calls and determine appropriate action to be taken.
  • Operate a visual display computer terminal to monitor fire and security alarms.

Capitol Police Dispatcher

This is a position responsible for receiving incoming calls, entering situational data into the computer, evaluating the situation/incident, and following standard operating procedures to initiate an appropriate response. All situations/incidents are recorded, including who was contacted, how the incident occurred, and what actions were taken. Duties are learned on-the-job in a relatively short time frame and employees follow established procedures.

Knowledge, skills & abilities

Knowledge of two-way radio communications equipment and operation. Ability to work in rotating shifts, including nights and weekends. Ability to process and record information quickly and accurately in emergency situations.

Typical qualifications

High School diploma or equivalent.  

Pay grade
G5