Developmental Disability Community Services


Jobs in this family work in programs specializing in services for those with developmental disabilities.

Typical functions

The functions within this job family will vary by level, but may include the following:

  • Personally engage with individuals with disabilities, families, and guardians to determine eligibility and coordinate services.
  • Engage with service providers contracted to provide supports to individuals with disabilities.
  • Perform management and administrative tasks associated with provision of services to individuals with developmental disabilities.

 Positions allocated to this series may perform the duties described, or specialize in monitoring contracted community services. The work assigned to positions in this series ranges from providing basic support to clients seeking services to the supervision and clinical analysis of such services.

Developmental Disability Service Associate

First-level professional position accountable for such functions as application processing, assessment of ability, eligibility determination, support plan development, and advocacy. Work is performed in direct contact with individuals with disabilities, their families, and guardians.

Knowledge, skills & abilities

Knowledge of relevant statutes, regulations, guidelines, and other binding authorities regarding service eligibility. Knowledge of assessment techniques and processes. Knowledge of the requirements associated with support plan development and monitoring. Skill in assisting individuals, families, and guardians to access supports through the organization and in the community. Ability to read and comprehend medical, psychological, and psychoeducational material necessary to determine eligibility and need for support.

Typical qualifications

Bachelor’s degree. (Substitutions may be allowed.)

Pay grade

Developmental Disability Service Specialist

Second-level professional position accountable for providing complex analysis and supports to contracted service providers, monitoring the activities and compliance of internal and external systems and agencies, and communicating effectively to regional, state and federal level management. Employees may provide high level peer support, training and guidance, and/or direct supervision to first-level professionals.  

Knowledge, skills & abilities

In addition to those identified in the previous level: Knowledge of statutes, policies, procedures, and regulations related to assigned program operation. Knowledge of principles of administration, supervision, contract preparation and monitoring, and accounting systems as related to assigned duties. Ability to interpret and judge compliance with binding authorities.

Typical qualifications

Bachelor’s degree and 2 or more years of relevant experience. (Substitutions may be allowed.)

Pay grade

Developmental Disability Service Supervisor

Supervisory or system review position accountable for planning, coordinating, and supervising the work of those in the previous levels. Accountable for analysis of the quality of work, compliance with regulations and binding authority, and recommendation to upper management for approvals or denials of services. Employees may provide clinical analysis and recommendations to contracted providers, or review and monitor performance of contracted providers and assist with remediation strategies or penalties for substandard performance. Incumbents will be responsible for analyzing progress on overall system milestones and goals.

Knowledge, skills & abilities

In addition to those identified in the previous levels: Knowledge of legal requirements, contractual obligations, and best practices related to the provision of supports for individuals with developmental disabilities. Ability to plan, organize, analyze, and evaluate the work of direct care and support staff.  Ability to develop, coordinate, and evaluate services within assigned programs.

Typical qualifications

Bachelor’s degree and 3 or more years of relevant experience. (Substitutions may be allowed.)

Pay grade